At Soul Centered Coaching, LLC (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring the security of any personal information you provide. This Privacy Policy outlines the information we collect, how we use and store it, and your rights regarding your personal data. By using our website or its content, you agree to this Privacy Policy, whether you have read it or not.

 

1. Purpose of this Privacy Policy

 

This Privacy Policy governs the collection, use, and storage of personal information that you voluntarily provide to us through our website or when engaging in our services, such as signing up for free resources, newsletters, purchasing courses or programs, and interacting with us on social media. Your personal information is collected and used in compliance with Washington State laws and other applicable regulations, including the General Data Protection Regulation (GDPR).

 

2. Information We Collect

 

We collect both personal and anonymous data from our users:

 

   •       Personal Information: This includes information that you voluntarily provide to us, such as your name, email address, phone number, billing details, and other contact information. You may provide this information through forms on our website (such as our contact or sign-up forms), by subscribing to our newsletters, making a purchase, or participating in our services and programs.

   •       Anonymous Data: We may collect anonymous data that does not personally identify you, such as IP addresses, browser types, pages viewed, and interactions on our website. This information helps us improve our website and services.

 

3. How Personal Information is Collected

 

Personal information is collected through various channels, including but not limited to:

 

   •       Submitting personal information to receive freebies, resources, or newsletters.

   •       Purchasing e-books, courses, or coaching programs, where billing information is collected to fulfill our contractual obligations.

   •       Contacting us via our website contact forms, email, social media, or messaging platforms.

   •       Submitting personal information via social media comments, blog comments, or during coaching sessions.

 

Please note that by voluntarily providing this information, you consent to its collection, use, and storage as outlined in this policy.

 

4. How We Use Personal Information

 

We use your personal information for the following purposes:

 

   •       To deliver the services or products you have requested.

   •       To respond to your inquiries and keep a record of such communications.

   •       To process payments and complete transactions.

   •       To send you newsletters, promotional offers, and updates about products and services similar to what you have previously expressed interest in.

   •       To create targeted advertisements based on your engagement with our content.

 

Your personal data will not be sold, rented, or shared with third parties for their marketing purposes without your explicit consent.

 

5. Anonymous Data Collection and Use

 

We collect anonymous data such as your browser type, IP address, and interactions with our website to analyze and improve the user experience. This data does not personally identify you and is used solely for technical purposes, such as optimizing our website’s performance.

 

6. General Data Protection Regulation (GDPR) Compliance

 

If you are a resident of the European Economic Area (EEA), you have the following rights under the GDPR:

 

   •       Right to Access: You have the right to request information on how your data is being used and request a copy of your personal data.

   •       Right to Update and Correct: You can update or correct your personal information at any time.

   •       Right to Restrict or Delete: You may request that we delete or restrict the processing of your data, subject to legal obligations.

   •       Right to Object: You have the right to object to certain processing of your personal information.

   •       Right to Data Portability: You may request a copy of your personal data in a structured, commonly used format.

 

If you wish to exercise any of these rights, please contact us at hello@soulcentered.coach.

 

7. Confidentiality, Security, and Information Protection

 

We take reasonable steps to protect the personal information you provide from unauthorized access, disclosure, alteration, or destruction. Our website uses secure socket layer (SSL) encryption to protect sensitive information transmitted online.

 

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

 

8. Third-Party Websites

 

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

 

9. Children’s Online Privacy Protection Act (COPPA) Disclaimer

 

Soul Centered Coaching, LLC does not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected information from someone under the age of 18, we will take steps to delete such information. We comply fully with the Children’s Online Privacy Protection Act (COPPA).

 

10. Data Retention and Storage

 

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. Billing and payment information will not be retained beyond the completion of the transaction and will be handled by a secure third-party payment processor.

 

11. Your Rights to Control Your Information

 

You have the right to access, update, restrict, or delete your personal information at any time. You may also request information regarding how your data is being used and request corrections to inaccurate information. To exercise any of these rights, please contact us at [Insert Contact Email].

 

12. Notification of Changes to this Privacy Policy

 

We reserve the right to change this Privacy Policy at any time, without notice. If we make material changes, we will notify you by updating this page and, if applicable, by email. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

 

13. Acceptance of this Privacy Policy

 

By using this website, you acknowledge that you have read and agree to this Privacy Policy. If you do not agree with this policy, please discontinue the use of our website. Continued use of our website following the posting of changes to this Privacy Policy will signify your acceptance of those changes.

 

14. Contact Us

 

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:

 

Email: hello@soulcentered.coach

Last Updated: 10/10/2024